FAQs startWhat is a pay run in ScanPay?
A pay run is a payroll cycle that includes all completed jobs for a set time period (weekly, biweekly, monthly, etc.). It allows you to review job details, apply commissions or adjustments, and mark team members as paid.
How are jobs included in a pay run?
Jobs are automatically included based on their completion date and completion status. Only completed jobs are added to their respective pay period.
Can I move a job to a different pay run?
Yes. You can manually move a job to an open pay period from the Pay Run Review screen if it was completed after its scheduled period or needs to be accounted for separately.
How do adjustments work in a pay run?
Adjustments are manual entries that allow admins to account for items not tied to a specific job, such as reimbursements, offline tips, or deductions. These are examples and not an exhaustive list. Adjustments can be created during the review process and assigned to any open pay period.
What are “Suggested Adjustments”?
Suggested Adjustments are automatically generated prompts for actions like added tips, refunded payments, or disputes that occurred after a job was paid out. Admins can choose to apply, modify, or ignore them.
Can I change the pay schedule after it’s set?
Yes, but only for future pay runs. Changes to frequency or start dates do not impact past or ongoing pay runs to preserve payroll history.
Who can access and manage pay runs?
Only Owners and Admins can view, edit, approve, or mark pay runs as paid by default. Other team members can be granted access if both of the following permissions are enabled in their user settings:
• Access team accounting
• Approve and process accounting
Can I exclude a team member from a pay run?
You cannot directly exclude a team member from a pay run. To remove them from a specific pay run, reassign all their jobs to a different pay run. Only members with active jobs in the selected pay period appear in the pay run summary.
What happens after marking a pay run as paid?
Once a pay run is marked as paid:
• All job data becomes locked
• A report is emailed to each member with job-level and adjustment details
• Any future changes must be handled as new adjustments in the next open period
What formats are available for exporting pay run reports?
Owners and Admins can export pay run reports in CSV format.
FAQs end
