What evidence do I need to provide if I am challenging a dispute?

The evidence required will depend on the nature of the dispute. You should provide any relevant documentation that supports your case. For example, if the dispute reason is that the customer did not authorize the payment, you may provide evidence that the customer agreed to the payment, such as a signed contract or email confirmation. You should provide as much evidence as possible to support your response.

For more information, check out Best practices for submitting evidence to challenge a dispute

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