Starting October 20, 2025, automatic payouts are created on the same day they arrive in your bank account instead of one day before. Your funds arrive at the same time - only when the payout is created has changed.
What Changed
Before October 20:Payouts were created one day before they arrived in your bank account.
After October 20:Payouts are created on the same day they arrive in your bank account.
What you'll notice:Payouts will show "On its way" status one day later than before, but your money arrives at the exact same time.
Examples
Weekday Payment
- Take payment on Monday
- Old timing: Payout shows "On its way" Monday night → Money arrives Wednesday
- New timing: Payout shows "On its way" Tuesday night → Money arrives Wednesday
Thursday Payment
- Take payment on Thursday
- Old timing: Payout shows "On its way" Sunday night → Money arrives Tuesday
- New timing: Payout shows "On its way" Monday night → Money arrives Tuesday
Friday Payment
- Take payment on Friday
- Old timing: Payout shows "On its way" Sunday night → Money arrives Tuesday
- New timing: Payout shows "On its way" Monday night → Money arrives Tuesday
Note: Payouts still account for weekends and bank holidays. The arrival time in your bank account has not changed.
What This Does NOT Affect
This update only changes automatic payout timing. The following remain unchanged:
- When funds arrive in your bank account (still 2-3 business days)
- How much you receive (amounts are the same)
- Which bank account receives the payout
- Payout fees (no fee changes)
- Instant Payouts (still same-day for 1.5% fee)
Why This Change Helps You
Fewer Split Transactions
When customers request refunds (which usually happen within a day or two of the original payment), the refund is now included in the same payout as the original payment. Instead of seeing two separate transactions - one deposit and one withdrawal - you'll see a single net amount. This makes reconciliation easier and your transaction history cleaner.
More Flexibility Before Funds Are Sent
Once a payout shows "On its way," those funds are locked in transit to your bank and can't be accessed. With this change, your funds stay available in your ScanPay account one day longer. If you need same-day access to funds, you can still trigger an Instant Payout before the automatic payout is created.
Frequently Asked Questions
Technical Details
Payout cutoff time: Payments received before 7:00 PM ET are included in that day's payout batch.
ACH processing: Payouts are sent via standard ACH, which takes 2-3 business days to reach your bank account. This has not changed.
Business days: Payouts are only created on business days (Monday-Friday, excluding bank holidays).
Bank posting times: Your bank controls when funds appear in your account. Some banks show transfers as "pending" before posting, others only show once funds are posted. This is not controlled by ScanPay.
