Overview
Consumer financing lets your customers pay for services over time while you get paid in full as soon as the job is done. The financing provider handles approval, collects payments from your customer, and manages any issues — there's no credit risk to you.
Financing is especially useful for larger jobs where the total cost might be a stretch for customers to pay all at once. Instead of asking you to cut scope or delaying the work, they can spread payments over weeks or months after the service is complete.
Contractors who offer financing typically see higher average tickets — customers are more comfortable approving the full scope of work when they have flexibility in how they pay.
Why Offer Financing
Industry research shows measurable business impact for contractors who offer payment options:
Win more jobs. Contractors offering financing see close rates nearly double — from 25% to 44% when presenting both same-as-cash and monthly payment options.¹ Once a customer is approved for financing, they complete the job with you 94% of the time.¹
Increase job size. Customers who finance their projects spend 43% more on average.¹ Instead of cutting scope to fit a budget, they're more comfortable approving the full recommendation — better materials, additional services, the complete solution.
Remove the #1 objection. Over half of home improvement projects are financed in some way.² Price hesitation is the biggest barrier to getting work approved. Financing takes "I can't afford it right now" off the table.
Get more leads. Advertising financing options can increase inbound leads by up to 50%.¹ Customers actively look for contractors who offer flexible payment options.
No risk to you. You receive full payment once the customer confirms financing with the provider. The financing provider handles collections, customer service, and any payment issues. If a customer misses a payment or defaults, that's between them and the provider — your payout is unaffected.
Financing Providers on ScanPay
ScanPay supports multiple financing options. Each provider has different terms, approval criteria, and customer experience — you can choose which to offer on each invoice.
- Affirm
- Afterpay
- Klarna
- Sunbit
Note: Provider availability may vary based on your account. Some providers (like Affirm and Afterpay) require a valid business website and support email to enable. Providers may also conduct additional reviews as you use financing — this happens in the background and typically has no impact on your day-to-day use.
How You Get Paid
When a customer uses financing to pay for a completed job:
- Customer applies — They select financing on your invoice, complete a short application (under a minute), and receive an instant decision. Applying does not affect their credit score.
- Customer chooses a plan — If approved, they see available payment plans and select one that works for them.
- You receive payment — Once the job is done and your customer confirms, you receive the full invoice amount through your regular ScanPay payout — the same way you'd receive a card payment. Standard payout timing applies.
- Customer pays the provider — The financing company collects installment payments directly from your customer over time. This is between them and the provider — you're not involved.
What if a customer misses a payment?
That's handled entirely by the financing provider. You've already been paid in full for the completed work, so there's no impact on you. The provider works with the customer to resolve any payment issues.
What if a customer isn't approved?
They can still pay using any other payment method on the invoice — card, ACH, check, or another financing option if available.
Fees
Transaction fees apply when customers pay via financing. Fees vary by provider. You can view applicable rates in your ScanPay account settings.
There are no monthly fees or setup costs for offering financing — you only pay when a customer uses it.
When to Offer Financing
Financing works best when:
- The job total is significant enough that paying upfront may be a stretch
- The customer hesitates on price or asks about reducing scope
- It's an urgent repair but the customer seems concerned about budget
- You're presenting multiple options (good/better/best) and want to make premium options more accessible
You don't need to mention financing on every job. It's an option to have available for customers who need flexibility — not something to push.
What Your Customer Sees
When a customer views an invoice with financing enabled:
- Payment options — They see financing alongside other payment methods (card, ACH, etc.).
- Application — If they select financing, they're directed to the provider's application. They enter basic info (name, phone, last 4 of SSN) — no sensitive financial documents required.
- Instant decision — Most applications are reviewed in under a minute. The check is a "soft pull" that doesn't impact their credit score.
- Plan selection — If approved, they see available terms (monthly payment amounts, duration, any interest) and choose what works for them.
- Confirmation — They confirm the plan and complete checkout. You get paid in full in your payouts.
If they're not approved, they're returned to the invoice to pay another way.
